Terms & Conditions

Introduction

Welcome to Hani Ayurveda. These Terms and Conditions govern your use of our website, products, and services. By accessing or using our services, you agree to be bound by these terms.

Definitions

In these terms:

Acceptance of Terms

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

Products and Services

Our products and services include:

• Authentic Ayurvedic medicines and herbal supplements
• Traditional churnas and herbal powders
• Ayurvedic consultations with qualified practitioners
• Educational content about Ayurveda and wellness
• Customer support and guidance

Orders and Payments

Order terms and conditions:

• All orders are subject to availability and acceptance
• Prices are subject to change without notice
• Payment must be made in full before order processing
• We accept various payment methods including UPI, cards, and net banking
• Orders will be processed within 1-2 business days
• We reserve the right to refuse or cancel any order

Shipping and Delivery

Shipping terms:

• We ship pan-India through trusted courier partners
• Free shipping on orders above ₹999
• Standard delivery time is 3-7 business days
• Remote areas may take 7-10 business days
• Risk of loss transfers to you upon delivery
• We are not responsible for delays caused by courier services

Returns and Refunds

Our return policy:

• 30-day return policy for unopened products in original packaging
• Products must be in saleable condition
• Return shipping costs are borne by the customer unless the product is defective
• Refunds will be processed within 5-7 business days after receiving returned items
• Customized or personalized products are not eligible for returns
• Consumable products cannot be returned for hygiene reasons

Intellectual Property

All content on our website, including text, images, logos, and trademarks, is the property of Hani Ayurveda and is protected by intellectual property laws. You may not use our content without written permission.

User Conduct

You agree not to:

• Use our services for any unlawful purpose
• Provide false or misleading information
• Interfere with the proper functioning of our website
• Attempt to gain unauthorized access to our systems
• Use our products in any manner not recommended by us
• Resell our products without permission

Limitation of Liability

To the maximum extent permitted by law, Hani Ayurveda shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or services.

Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.

Governing Law

These terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of the courts in Surat, Gujarat.